Privacy Policy

1. WHO WE ARE

We are the data controller responsible for processing your data. Accordingly, we expressly, precisely and unambiguously inform both data subjects and the competent authorities of the following details regarding the data controller:

Data Protection Officer (DPO)

BV COSTA SERVICES, S.L. has appointed a Data Protection Officer (DPO), who can be contacted for any query relating to the processing of your personal data:

2. WHAT PERSONAL DATA DO WE PROCESS?

The personal data we process comes directly from the data subject through:

• Contact and enquiry forms
• Quote requests
• Service agreements
• Email or telephone communications
• Administrative and accounting management of clients

The categories of personal data we may process include:

• Identification data (name, surname, national ID/NIE, address, phone, email)
• Professional data (company, position, business sector)
• Economic and financial data (banking information for payments and collections)
• Data relating to contracted legal services

3. WHY DO WE USE YOUR PERSONAL DATA?

In this organization, we process your personal data exclusively for the following purposes:

Purpose	Legal Basis
Administrative management of clients and provision of contracted legal services	Performance of a contract
Managing requests for information and enquiries	Consent of the data subject
Own accounting and tax management	Legal obligation (tax and commercial regulations)
Managing the firm's own legal matters (claims, legal defence)	Legitimate interest of the controller
Sending commercial information about legal services (newsletter)	Consent of the data subject
Gathering data subjects' opinions through satisfaction surveys	Consent of the data subject

4. HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept as follows:

• Active clients: For the duration of the contractual relationship and provision of services.
• After the contract ends: For the legal limitation periods applicable to liabilities arising from the processing (a minimum of 6 years under tax and commercial regulations).
• Requests for information: Until you withdraw your consent or request erasure.
• Commercial communications: Until you withdraw your consent or object to the processing.

5. WHO DO WE SHARE YOUR DATA WITH?

Your personal data may be disclosed to the following entities and bodies when necessary to comply with legal obligations or to provide the service:

• The Spanish Tax Agency (legal tax obligation)
• Banking institutions (managing payments and collections)
• Judicial and administrative bodies (when legally required)
• Technology service providers (hosting, email management, CRM) acting as data processors

No international transfers of data will be made to countries outside the European Economic Area.

6. WHAT ARE YOUR RIGHTS?

We guarantee you the exercise of the following rights in relation to the processing of your personal data:

Right of Access

To obtain confirmation as to whether your data is being processed and to access it.

Right of Rectification

To request the correction of inaccurate or incomplete data.

Right of Erasure

To request the deletion of your data when it is no longer necessary or you have withdrawn your consent.

Right to Object

To object to the processing of your data for reasons relating to your particular situation.

Right to Restriction of Processing

To request the restriction of the processing of your data in certain circumstances.

Right to Data Portability

To receive your data in a structured, commonly used format, or to request its direct transmission to another controller.

Right not to be subject to automated decisions

Not to be subject to decisions based solely on automated processing, including profiling.

Right to withdraw consent

To withdraw consent given at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

7. RIGHT TO LODGE A COMPLAINT

If you believe that we have not properly addressed your rights, you may lodge a complaint with the competent supervisory authority:

8. SECURITY MEASURES

BV COSTA SERVICES, S.L. has adopted the technical and organizational measures necessary to guarantee the security and integrity of the personal data it processes, and to prevent its loss, alteration and/or access by unauthorized third parties.

Our control system enables us to comply with the principles of data processing and to demonstrate to data subjects our compliance with the principles of purpose limitation, storage limitation, data minimization, and integrity and confidentiality.

9. CHANGES TO THIS PRIVACY POLICY

BV COSTA SERVICES, S.L. reserves the right to modify this Privacy Policy to adapt it to legislative, case-law or interpretative developments issued by the Spanish Data Protection Agency.

Where significant changes are made to this Privacy Policy, users will be informed via the website or by email to registered users.

10. CONTACT

For any query about this Privacy Policy or about the processing of your personal data, you may contact us at:

• Email: [email protected]
• Phone: +34 966 936 724
• Address: Calle Mayor, 95, 2ºD - 03190 Pilar de la Horadada (Alicante)
• DPO: [email protected]